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The power of conversations
When we think of personal assistants today, we think of call centers and home automation – “Hey Alexa – turn on the lights”, “I see that your phone number is 202-555-1212 – please press or say ‘1’ if you are calling from the number on your account”. This is not a conversation, this is a…
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UX of the Future
I’ve been talking about the idea of how our computer experiences will be changing for years over at my podcast – Game At Work dot Biz. Much of the time I’ve talked about this in fits ands starts, and as such I don’t think I’ve done a good enough job of explaining my thoughts in…